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1. Client-Centered
The goal of quality management is to fulfill and even go above and beyond consumer expectations. This entails approaching every client interaction as a chance to provide additional value, so boosting repeat business, earnings, and the reputation of your company.

2. Leadership
All employees can achieve quality goals in a productive atmosphere if your workforce's purpose and direction are aligned. When strategies and processes are linked across departments, you may better achieve quality targets, maximize collaboration across business areas, and organize your operations around risk-based thinking. Quality should be considered the standard for how the organization functions, not an "add-on" or distinct procedure.

3. Activation of People
It takes a high level of respect and trust for all of your stakeholders and workers to effectively and efficiently manage quality at all organizational levels. Your employees' grasp of quality objectives will expand, their focus on the quality culture will be maximized, and their professional development will be improved through recognizing, empowering, and increasing their competence.

4. Process-Based Method
In order to achieve consistent and predictable results, a contemporary quality management system (QMS) consists of a large number of interconnected activities. All stakeholders will be better equipped to identify areas for improvement, maximize cross-functional performance, and inspire trust in your partners by demonstrating consistent quality when they have a thorough understanding of how the QMS generates results.

5. Refinement
There is no one-time fix for quality management and risk-based thinking. Continuous improvement is a key component of successful businesses because it speeds up root-cause analyses, increases the desire for innovation, and improves your capacity to recognize and seize both internal and external opportunities.

6. Using evidence to guide decisions
Every decision involves some degree of uncertainty. The greatest strategy to reduce risk, however, is to base your decisions on the analysis and evaluation of evidence. You may increase operational effectiveness, evaluate process performance well, and develop a deeper awareness of any unintended consequences with the use of evidence-based decision-making.

7. Relationship Management
Quality control extends past inner operations to consist of the way you manipulate relationships with outside companions like your suppliers. Effectively dealing with associate relationships will boom your capacity to supply costs to customers, guide a green delivery chain, and beautify the general overall performance of your organization.