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Putting the customer first

• Recognize the demands of both current and potential clients.
• meet the demands of the client
• Assessing client satisfaction
• Organize customer interactions
• Exceed customers' expectations as a goal

Leadership

• Set the organization's vision and direction.
• Establish difficult objectives.
• exemplary business values
• Build trust
• Prepare and entrust workers

Participation of people

• Make sure that people's skills are utilized and appreciated.
• Hold individuals accountable
• Encourage involvement in ongoing improvement
• Analyze each person's performance
• Encourage open dialogue about issues and limitations.

Process strategy

• Control activities using procedures.
• Measure the effectiveness of your actions.
• Find connections between various activity
• Make improvement opportunities a priority.
• Use resources wisely