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A Quality Management System's requirements are outlined in the standard ISO 9001:2015. (QMS). It increases consumer satisfaction and makes businesses and organizations more effective. The ISO 9001:2015 standard places a strong emphasis on fulfilling client needs while aiming for excellence.

An ISO 9001-based quality management system:
Discusses how a company might satisfy the needs of its clients and other stakeholders.
Promotes the concept of ongoing improvement.
Companies must set goals and continuously enhance their procedures in order to achieve them.

According to ISO 9001, a company must have a quality management system in order to:
Demonstrate that it can consistently deliver goods and services that satisfy customers and any applicable legal and regulatory requirements.
increase client satisfaction by using the system effectively.
Establish procedures to enhance the system.
Describe the situation's overall background, the people it affects, and what can be expected.
Declare its goals in clear terms and locate new business prospects.
Take priority clients, ensuring that their demands are always addressed and boosting their satisfaction.