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A Quality Management System (QMS) is a group of operational practices and guidelines that tries to guarantee that the caliber of delivered goods and services meets or surpasses client expectations. Such systems depend on ongoing improvement and are frequently repeatable and measurable.

Increased client satisfaction: Understanding your clients' needs and minimizing their faults will help you build their trust.

Greater operational efficiency: Putting an emphasis on quality and adhering to industry standards can help you save money.

A better ability to make decisions allows you to spot issues early on and take prompt action to prevent repeating the same mistakes.

Better process integration: By looking at how processes interact, you can more quickly identify opportunities for efficiency gains, minimize errors, and save money.
The third ISO 9001:2015  principle is a culture of continuous improvement. It entails implementing a methodical approach to finding and seizing possibilities for improvement.